Growing your Credit Union’s Member Base? Eight Self-Inflicted Pain Points to be Aware of and Avoid!
Introduction With the trend to mergers and obtaining Federal status, credit unions are intensifying efforts to grow their member base. However, an impediment to this goal is the frustration experienced by some potential members when trying to schedule an appointment. Listed below are 8 examples (i.e., “Pain Points”) underscoring the issue. (Findings are based on […]
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