”/> For over 30 years we have been defining, providing and teaching competitive intelligence, mystery shopping and investigative market research.”/> Client Feedback – Market Alert Limited
 

Client Feedback

“I had the pleasure of working with David on a number of research projects. They have a unique way of peeling back the layers of data to reveal insights that are not always obvious and can only be revealed by years of experience of asking the right questions and the questions that many others didn’t think to ask.”
Tom Handel, General Manager/President at Meridian Medical Technologies, Inc.


“David and his team recently conducted a very thorough mystery shop of our competitors in financial services, specifically the major banks. We now have a much better understanding about our competitors’ strengths, weaknesses, and opportunities for how we can develop our service experiences to continue to build strong relationships with our members and clients, thanks to the results of the mystery shop.”
Marc Fairgray, Research & Product Specialist, Coastal Community Credit Union


“Market Alert Limited is my go-to expert on competitive intelligence work. They have organized some very complex CI shops on international projects, and did an amazing job. Thorough, thoughtful, strategic, always kept me informed, provides realistic timelines, and are obsessed with excellence. Really a top notch provider of CI services. I would also add, they are a long-time supporter of the industry through workshops, seminars, speaking, and writing.” Susan Abbott, President Arc Strategy Ltd./Abbott Research & Consulting 


“I recently worked with Market Alert Limited on a pharmaceutical competitive intelligence project. They were extremely professional, responsive, and easy to work with. Ultimately, the project met its objective and the entire team was pleased with the work. I would definitely recommend Market Alert, and will continue to use their services in the future.”
Aaron Mendaglio, Institutional Lead, Roche


“Market Alert Limited are the consummate professionals.  They deliver great value with high quality information and always has the client’s interest first and foremost. Always a pleasure to work with.”
Tony Lee,  Director of Planned Giving, Canadian Cancer Society


“David takes a disciplined, market research approach to conducting competitive intelligence in health sciences. He is very detailed, analytical and over delivers to ensure expectations are met. What impresses me the most is his perseverance. He never gives up until he finds the answer or gains the information.”
Terry Cully, Managing Director at Ogilvy CommonHealth


“Their dedication to the project, identifying issues and commitment to success were second to none. And their analytical capacity ensured that the competitive study provided realistic and comprehensive information. It was very easy to work with Market Alert Limited.  They asked the right questions, demonstrated a keen interest in understanding the main issues and my concerns to make this a successful research study.”
Laura Aveledo, Former Product Manager, Moneris


“I worked with Market Alert Limited on several occasions. They were professional, timely and very thorough. They were easy to work with and clearly worked to meet the needs of the business.”
Lisa Mullet, General Manager, Sunovion


“David and his team of experienced mystery shoppers provided the valuable feedback and insights we were seeking to better understand how our front-line execution aligned with our brand promise. Market Alert Limited has been a great partner to work with.”
Kim Moseley, VP, Product and Marketing Communications, Alterna Savings


“I worked with David for three years on a large scale mystery shopping project. His level of expertise is impressive. He is able to deliver against difficult recruit requests and his attention to detail is second to none. It is a pleasure working with David.”
Renay Russell, Manager Consumer Insights, TD